When you submit information to Energy Works and through our website we do not share this data with any other company, person/s or third parties.  Energy Works is committed to protecting our visitors and account holders at all times. We will only use the data in accordance with the General Data Protection Regulation, also know as GDPR – this includes all data you share with us voluntarily by you and the information we gather as you visit our websites.

By using our website, contact us or registering any details you are agreeing to our Privacy Policy and Terms of use, you are also agreeing to collection, use, and disclosure of that information in accordance with our Privacy Policy.

We actively collect information when you visit our website, when you register or enter any details or make any contact, engage, enter promotion, rate, review or take a survey. Your personal information such as full name, address, email, phone number etc will be identifiable to you and we can use to match details with yourself.

Some areas of our site or services will mean you have to submit information, this is used for the services you are agreeing to and when doing so you agree to such services.

We will collect information such as contact information, account login information, demographic info information you share and submit

We will also passively collect information, as you navigate through the website, different pages and areas, this is gathered without you actively knowing. We do this by using different technology such as Internet protocol (IP), addresses, cookies, internet tags, and navigational data collection.

We may also receive information about you from third parties, including our commercial partners, other service providers, social media platforms, search engines and enforcement or debt companies.

How we use your information:
To provide you with our services
Give you access to all services and searchable services
To administer competitions or offers you enter in to
To process payments you make
For internal administration and record keeping
To notify you of changes to our site, services, privacy policy and terms.
To answer questions, enquiries and questions
To send you some direct marketing and offers – which you can opt of by emailing or writing to us
To manage legal claims
To manage your identity, to detect fraud and for security reasons
By register, coming on to our site, purchasing or contacting us you agree to the above, all our terms and Privacy policy.

Data Protection/Retention Policy
We will keep your data and personal date and information for as long as you are a registered user on our website or other digital platforms or services, or for as long as needed to provided services to you and also for a some time afterwards.

If you cancel or do not wish to be associated with Energy Works  at any time we will still hold such data and information for some time for different uses such as legalities, accounts, tax and to resolve any disputes.

We may use your IP address to diagnose any problems on our servers for the better of our site and company

We may use data from Third parties about you

WE may disclose or share information with third parties, our vendors or companies who work on our behalf but still in accordance with all our terms.

WE may share information to law enforcement agencies involved with fraud prevention and detection as we have duty to do so for the safety of our company and everyone else.

We use standard security measures on our website and we will treat your information in strict confidence and will endeavour to all we can to protect such information. However we cannot guarantee the security of any data we gather or you share. By using our site, making contact, sharing information, buying a service or registering you agreeing to all these terms, know the risks and accept inherent security risks and you cannot hold Energy Works , any owners, any staff or third parties responsible at any time, for any reason, unless its proven negligence or wilful default

You have the right to request details we hold for you at anytime, please do so in writing and we will send this within 2-3 weeks.

You have right to correct or rectify any data we hold for you, please request this in writing.